How do you define success?

What defines a successful career? Why is it that, by conventional definitions, only the few people at the top of the ladder have successful careers? The usual understanding of success revolves around two basic assumptions. The first: the hero of Learn more

VoicePrint – the key to improving your communication

Do you ever come away from a conversation thinking, well that wasn’t the response I was expecting? Do you ever find yourself listening to someone, summarising what they’ve said only to see a confused look on their face that clearly Learn more

Stop feeding people bananas

Engagement matters and, if anything, it’s more important now than ever. The recent government mental health review ‘Thriving at Work’ highlighted that: 300,000 people with a long term mental health problem lose their jobs each year 15% of people at Learn more

Why your ‘management style’ is dangerous

A few years ago, when I was chairing a meeting, I looked over at a member of my team who’d been quiet for most of the time. I was frustrated, annoyed even, because I knew that the subject matter was Learn more

Empathy – why it should matter to you

Empathy is defined as ‘the ability to understand and share the feelings of another’. In our experience, it’s something that’s missed by far too many organisations who are looking to drive engagement. They’re often too busy putting together engagement project Learn more

5 reasons why engagement programmes fail

I promise this isn’t going to be another article telling you that employee engagement is the best thing since sliced bread etc.  It’s about five key points that matter, if you have any interest in this subject at all, that Learn more

An engagement survey, why many shouldn’t bother

How many companies, currently running an employee engagement survey, can tell you what it’s done for them and how it’s benefitted their business? In our experience, sadly not many. But often not for the want of trying, or even a Learn more

Talking to strangers

Have you ever had a really great conversation with a stranger? A conversation that happened totally at random that you weren’t expecting, perhaps on a train, waiting in a queue somewhere, or sat on a park bench. If you can Learn more