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What defines a successful career? Why is it that, by conventional definitions, only the few people at the top of the ladder have successful careers? The usual understanding of success revolves around two basic assumptions. The first: the hero of

Do you ever come away from a conversation thinking, well that wasn’t the response I was expecting? Do you ever find yourself listening to someone, summarising what they’ve said only to see a confused look on their face that clearly

Engagement matters and, if anything, it’s more important now than ever. The recent government mental health review ‘Thriving at Work’ highlighted that: 300,000 people with a long term mental health problem lose their jobs each year 15% of people at

A few years ago, when I was chairing a meeting, I looked over at a member of my team who’d been quiet for most of the time. I was frustrated, annoyed even, because I knew that the subject matter was

I’m not the first to say it and know it’s a strange thing to say, particularly for someone who spends their time supporting organisations to improve their performance by developing engagement levels. But for me the phrase ‘employee engagement’ has

Empathy is defined as ‘the ability to understand and share the feelings of another’. In our experience, it’s something that’s missed by far too many organisations who are looking to drive engagement. They’re often too busy putting together engagement project

I spend a lot of my time talking to people about employee engagement. I do this not only because I run an employee engagement consultancy, but because I enjoy it and it matters. It matters to me and, for 20

I promise this isn’t going to be another article telling you that employee engagement is the best thing since sliced bread etc.  It’s about five key points that matter, if you have any interest in this subject at all, that

How many companies, currently running an employee engagement survey, can tell you what it’s done for them and how it’s benefitted their business? In our experience, sadly not many. But often not for the want of trying, or even a

Have you ever had a really great conversation with a stranger? A conversation that happened totally at random that you weren’t expecting, perhaps on a train, waiting in a queue somewhere, or sat on a park bench. If you can